How to prevent chargebacks

Man and women looking through banking statements

Knowing what a chargeback is and understanding how it works can be confusing, but it doesn’t have to be. We’re here to break down chargebacks and provide you with solutions to avoid them.   What is a chargeback? A chargeback, or a payment dispute, is a transaction reversal that occurs when a cardholder disputes authorising […]

Credit Card Fraud in Australia

Close up of person typing on keyboard

As technology continues to improve, fraudsters have become more creative in the way they target individuals and businesses. In 2019, Australians lost over $634 million to scammers (ACCC, 2019). This number is up 30% on 2018 figures. Rather than the traditional methods of asking someone to provide their sensitive information, fraudsters now have improved technology […]

Operation: Giving back this Christmas

Donating to OzHarvest this Christmas

‘Tis the season of giving, which is why LatPay is donating a percentage of its profits to OzHarvest – Australia’s leading food rescue organisation.  Since 2004, OzHarvest has been on a mission to eliminate food hunger and food waste. It collects quality excess food from more than 3,500 commercial outlets and delivers it to over […]

We’re giving back to NHS staff and volunteers this Christmas

NHS staff and volunteers are the true heroes

We are donating a percentage of our profits to the NHS Charities Together COVID-19 Appeal to say thank you to all NHS staff for their courageous work and contribution during what continues to be a scary and turbulent time in history.  Launched back in March to support NHS staff, volunteers and patients impacted by COVID-19, […]

Streamlining identity verification & payment processing in hospitality 

Valid8 provides key add-on services to software vendors in the hospitality and short-term home rental markets, particularly as their customers are moving rapidly towards touchless processes and greater digital interaction. Valid8’s customers are generally established providers of customer interaction software, particularly associated with the verification of customers, pre-auth and post-stay payments, as well as the […]

Developing a Bulletproof Go-To-Market Strategy

Developing a Bulletproof Go-To-Market Strategy. Smiling business man shakes hand of another business man.

Whether you’re a start-up company or you’re looking to expand your product or service offering, you’ll need a bulletproof go-to-market strategy to ensure the success of your launch. Follow this in-depth guide on the benefits of a well-executed plan as well as the things you should consider when creating an effective strategy.   What is […]

Why you need to set up your online store

Woman sitting on couch setting up her online store.

COVID-19 has well and truly defined and transformed the year 2020. Gatherings have dwindled from hundreds of people to single digits and restrictions remain volatile. Australians have had to adapt quickly to social distancing rules and limit their time spent out and about in the community.  With these adaptations, we’re seeing consumers changing the way […]

Crafting a solid omnichannel strategy for your retail business

There is an ever-increasing push from customers to continuously improve customer service efforts and to satisfy their wants and needs as best and as quickly as possible.  This is especially important for businesses operating in the incredibly competitive retail industry.  Consumers nowadays want to shop when they want, how they want and where they want […]

Benefits of a subscription-based business model

BENEFITS-OF-A-SUBSCRIPTION-BASED-BUSINESS-MODEL

Recurring billing methods are transforming traditional business models by offering customers a new way to acquire products and services. If you’re looking to boost revenue and streamline sales in the post-COVID climate, consider whether a subscription-based model might be right for your business.  Benefits of a subscription model  Minimise missed or late payments with regular […]