How to prevent chargebacks

Man and women looking through banking statements

Knowing what a chargeback is and understanding how it works can be confusing, but it doesn’t have to be. We’re here to break down chargebacks and provide you with solutions to avoid them.   What is a chargeback? A chargeback, or a payment dispute, is a transaction reversal that occurs when a cardholder disputes authorising […]

Credit Card Fraud in Australia

Close up of person typing on keyboard

As technology continues to improve, fraudsters have become more creative in the way they target individuals and businesses. In 2019, Australians lost over $634 million to scammers (ACCC, 2019). This number is up 30% on 2018 figures. Rather than the traditional methods of asking someone to provide their sensitive information, fraudsters now have improved technology […]

Payment and identity verification with blockchain & biometrics

Blockchain-biometrics

How does your business manage customer data and identification?  As one of the most secure methods of data protection available, blockchain technology has quickly become the industry standard for securely accessing customer information and ensuring it never falls into the wrong hands.  Harnessing this best-of-breed encryption technology, our partners at Nuggets have developed an innovative […]

Benefits of using tokenisation for payment security

Tokenisation is the process of generating a random string of values (known as a unique ID number or token) to substitute sensitive data like payment details.  Using tokenisation, businesses can offer a smooth and secure method of taking payments that allows increased protection against payment fraud.  So how does it work? In essence, cardholder data […]

Getting paid with payment links

What is a payment link? Payment links (or PLINKS) allow you to send payable invoices straight to your customers mobile, social media account, email and other comms applications. With the ability to accept credit cards and debit cards, online banking and digital wallets through the simple click of a link, your customers will be thanking […]

The risks of cyber security & why you should care

Online crime and cyber-attacks in Australia The Australian landscape for cybercrime is rapidly growing, with many businesses falling victim to the advances of online criminals every day. And while we often read about large-scale corporate data breaches in the media, medium and small businesses are actually more likely to become a target due to their […]

Better payment processing for better business

Regardless of the industry you’re in, the way you take payments is integral to the success of your business. It can enhance or diminish customer experience, improve or impair administration processes and strengthen or undermine security measures. If you’re unhappy with the service you currently receive or are just interested to see what else is […]

Can mCommerce Solve the Conversion Crisis?

Gertjan Dewaele of Ingenico ePayments argues that “mobile shopping has established mCommerce as a key sales channel” Put your mobile where your commerce is The vast majority of merchants understand that mobile innovation affects customer satisfaction and profitability, but this awareness needs to be matched by action if they are to make the most of […]

What is a payment gateway and why do I need one?

Are you ready to grow your business online? Payment gateways are an essential step to maximising your online revenue and reaching more customers. For those who might need a little refresher on what they are and how they work, take a read of the following article outlining some key points and benefits of a payment […]

We’re on the list of Visa Global Registry of Service Providers

Our commitment to compliance has once again been showcased after recently being announced as a service provider on the Visa Global Registry. For merchants, this means that Latpay is compliant with both the Visa program requirements and Payment Card Industry Data Security Standards (PCI DSS) to store, process or transmit Visa cardholder information. The Visa Global Registry of […]