ALL THE SERVICES, ALL IN ONE PLACE.
Our experienced and dedicated team of payment innovators have created bespoke technology, coupled with the highest level of security to ensure your transactions are processed accurately, efficiently and securely.
By making Latpay your chosen omni-channel payment system, through one simple integration, you access a range of local and global payment methods and facilities customised to suit you, so you can get on with growing your business. INNOVATIVE TECHNOLOGY
MERCHANT FACILITIES
Do you have a business and want to sell online, on the go or by phone?
Setting up a merchant account can be complex and frustrating.
We have long standing relationships with local and international banks.
We can get you setup and accepting payments in a matter of days!
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REAL-TIME PAYMENTS
Connect to all 90+ local and global acquiring banks.
Real-time payments via secure, multi-currency payments platform.
Reach customers locally and internationally through one integration.
Real-time reporting and transaction management.
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Direct Debit Facilities
Collect and make payments using our direct entry facilities.
Want us to set up the facilities for you? No problem!
Batch payment processing for large volume payments.
Manage declines with real-time reporting, SMS and email notifications.
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Recurring Payments
Do you take regular payments from customers?
Set up the payment schedule in our system and we will do the rest.
Offer your customer the choice of paying by card or bank account.
We can provide the complete payment and collection facility for you.
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Alternative Payments
What is an alternative payment? Basically, anything that’s not a card.
Access real-time bank transfers, prepaid solutions and e-Wallets.
Give your customers the choice to pay in a way that’s familiar to them.
Open your business to local and global sales potential.
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Fraud Management Engine
Fighting fraud for over 17 years! We work with you to prevent fraud.
Our system monitors and analyses online behaviours and patterns.
Every transaction is screened in real-time to manage online fraud risk.
Our fraud team screen transactions offline to stay ahead of the game.
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Hosted Payment Page
Accepting payments online made as easy as possible.
Your own secure payment page, branded to your company theme
Customers believe they have never left your site.
Provide 1-click payments for your customers.
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Shopping Carts
Latpay integrates with the most popular shopping carts.
A reputable shopping cart is crucial for any online business.
Making the checkout process easier and smoother for customers.
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Mobile Payment Solutions
Seamless payments for mobile sites.
mPos, mobile payments on the go.
SMS payments and SMS marketing.
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Virtual Terminal
Secure web-based facility to take card payments over the phone.
Direct debits and batch payment processing.
Real-time transaction authorisation and confirmation.
Real-time reporting of transaction data and statistics.
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DEDICATED SUPPORT
We provide 24-hour technical support, we’re here when you need us.
24 hours a day, 7 days a week, 365 days a year.
Our friendly support staff are waiting for your call.
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SECURITY
Encrypted security of the highest standard.
Data is encrypted using a randomly generated ID number or “token”.
Tokenisation of data forms part of the payment process.
Data is never stored on your servers, assisting with your PCI Compliance.
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Merchant Solutions Made Simple.
Setting up a merchant account with an acquiring bank can be long-winded and complicated. We can take the pain away! We can get your merchant account set up and your business operational in a matter of days! APPLY NOW
Our banking partners know us and trust that our payment gateway and fraud management systems are custom built specifically to meet the challenges and volume demands of any high-risk sector. As a result, we maintain the highest level of data security in being a PCI Level 1 Service Provider.
PAINLESS APPLICATION PROCESS
Complete a quick online application form and then our friendly and professional compliance team will manage all aspects of the process on your behalf, providing full support and insight into each banks on-boarding process.
Using one simple integration for all your payment needs, we can set you up from as little as 24 hours to within 2 weeks. Latpay’s payment hub makes it easier to start a new business, scale up or add diverse features to your payments.
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AUTOMATIC AND ON-GOING PAYMENTS
Collecting payments from customers can be tough and you don’t always get paid on time. Using our recurring payment system, you can collect payments from your customers as often as you need. Just set up the payment once and we will do the rest. APPLY NOW
DIRECT DEBIT FACILITIES
Our system is specifically designed to take regular direct debit and recurring card payments from your customers at predetermined times, managed by you, giving you complete control of your finances.
Set the payments up once and forget, it’s as easy as that.
Sensitive payment details are never stored on your servers, instantly reducing your PCI scope.
All transactions that pass through our network are covered under our Level 1 PCI Certification – the highest standard of data security measured by the card industry.
BATCH PAYMENTS
Does your business make regular supplier payments?
Do you need a reliable payroll solution?
Why not try our batch payment system. Its an easy batch upload or auto send via API and we will seamlessly process all payments on your behalf.
Latpay’s payment hub is the answer.
At Latpay, good customer service is mandatory, which is why we are here to assist you every step of the way. We even set up the facilities for you!
REAL-TIME REPORTING / TRANSACTION MANAGEMENT
In a fast-paced, ever changing business environment, it is imperative that you have the tools and up to date information on your transactions.
With our sophisticated levels of user access, you can manage your organisational access controls to suit your business needs.
Users can access real-time reporting and transaction management tools to process refunds or cancel transactions.
We provide bespoke statistics, billing and reconciliation reports that are easy to use and decipher and gives you full control of your revenue stream.
OUR UNIQUE ONLINE REPORTING TOOLS GIVE YOU ACCESS TO REAL-TIME DATA
- Available balances across all payment methods and currencies.
- The ability to search, view and manage your transactions, refund or cancel them.
- Manage your recurring direct debits and direct credits payments.
- Manage your batch payments e.g. staff monthly payroll.
- View daily statistics at a merchant group level, company level and customer level.
- Create your own specific reports, we will build them for you.
- View and download reconciliations, chargeback reports, billing statements, daily balance and payout reports.
PLASTIC IS FANTASTIC… BUT NOT EVERYWHERE
There is no doubt that the internet has changed the way businesses operate with more organisations gaining access to local and global markets. e-Commerce may be borderless, but international customers have local preferences, especially when it comes to how they like to pay. APPLY NOW
What is an alternative payment? Basically, anything that’s not a card payment.
- In Australia, 63% of online shoppers prefer a range of payment options over credit cards alone.
- Nearly 86% of online shoppers have purchased from overseas websites.
- The 18-30 age bracket is more open to using alternative payments.
- Over 24% of customers who are not offered their preferred payment method at checkout donʼt complete their transaction.
Broadly speaking, alternative payments can be broken down into three distinct types and all types offer security to merchants and customers, having proven to significantly reduce the risk of fraudulent transactions.
Through a single integration to our secure payment platform, Latpay provides connectivity to multiple payment methods, so wherever your customers may be, they can pay in a way that is familiar to them.
REALTIME BANK TRANSFERS
All transactions are processed using bank level security.
Payments are transferred directly from the customer to the merchant.
Provides immediate confirmation of authorised payment.
Systems operate that are well established and trusted by customers.
PRE-PAID SOLUTIONS
A fixed value voucher for e-Commerce, bought and paid for in advance.
At checkout, the customer enters their unique voucher code.
No card details are entered, and the customer retains anonymity.
The merchant receives a guaranteed payment in real-time.
E-WALLETS
e-Wallets enable customers to shop more quickly and securely online.
Personal details are held securely by the e-Wallet provider.
Customers with an e-Wallet don’t enter personal details at checkout.
The merchant may see an increase in customer’s impulse purchases.
BUILT-IN PROTECTION
Our Fraud Management Engine cleverly monitors and analyses online behaviour and purchasing patterns using a blend of real-time and offline screening tools, each transaction is analysed and checked against various data sets to detect negative data matches. APPLY NOW
There should always be a human eye cast over the fraud management process to ensure we adjust our rules to adapt to changes in online behaviour and purchase patterns.
We work closely with you and offer our own risk assessment based on your level of acceptable risk and then act accordingly. It’s very much a two-way process.
Our fraud management team will work alongside you, share information on fraudulent data and send you friendly fraud alerts of any potential fraud risks.
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- Transactions made on Australian cards totalled more than $730.1 billion – up 3.8%.
- Card fraud increased by 3.1% to $538.2 million.
- “Card Not Present” fraud represents more than 80% of all fraud on Australian cards.
FRAUD MANAGEMENT ENGINE
Incorporated into our payment gateway.
Checking every transaction in real-time.
Offline human analysis of every transaction.
Client specific criteria set to screen transactions.
Making decisions in real-time to approve or decline transactions.
SHARED APPROACH
Our fraud team and your team work together to achieve best results.
We provide feedback to you on suspicious transactions.
You confirm if a transaction should be cancelled to avoid chargebacks.
Working together to investigate suspicious transactions and customers.
Remaining in contact via email, phone and messenger applications.
CHARGEBACK MANAGEMENT & ANALYSIS
Chargebacks are immediately uploaded and made available to you.
Latpay challenges disputes on your behalf with acquiring banks.
Analyse data for trends and patterns used in our fraud engine.
Fraud ratios monitored and managed within acceptable levels.
GET IN TOUCH!
We provide 24-hour technical support.
We’re here when you need us.
24 hours a day, 7 days a week, 365 days a year.
Our friendly support staff are just a phone call away.
SELLING ONLINE HAS NEVER BEEN EASIER
Accepting payments for your business made easy. We can have you up and running and taking payments in days. APPLY NOW
Latpays’ hosted payment page is a cost-effective way to accept payments through your website or mobile site.
No development costs or security concerns, simply redirect your customers to our hosted payment page.
The process is seamless for you and your customers, payment pages are fully branded in your company style and theme, your customers feel like they have never left your site.
Provide “one-click” payments using our tokenisation method, we can store your customer data using our PCI accredited encryption, so that the next time your customer visits your site, we will offer them their previous payment method, only displaying the last 4 digits of their card number.
In fact, all transactions that pass through our payment gateway are covered under our PCI Level 1 Certification, so you can trust your customer’s sensitive information is always secure and fully encrypted to the highest of standards.
BENEFITS
- Increase repeat business with “one-click” payments.
- Includes real-time fraud management.
- Supports Alipay and other Alternative Payment methods.
- Latpay’s PCI umbrella protects you.
- Seamless and convenient checkout process.
Data Encryption and Security of the Highest PCI Standard
- Covered by our Level 1 PCI Certification – the highest standard of data security measured by the card industry.
- Sensitive payment information is never stored on your servers, making your website PCI Compliant.
- Your customer’s payment information is fully encrypted and tokenised.
- You retain the token number, we retain the last 4 digits of their card, offering enhanced security standards.
MOBILE PAYMENTS FOR ANY BUSINESS, ANYWHERE
More and more people use their mobile devices to buy things. It’s simple and convenient, and a logical extension of the way we use our smartphones. Mobile devices have crept into every corner of our lives and our shopping habits are following suit. APPLY NOW
Mobile Sites
Easily connect your mobile site to Latpay. Its as simple as embedding our secure payment page into your site, just like a website redirect. LEARN MORE
Whether you are using our hosted payment page or our secure API, connecting your mobile site, provides secure and efficient payments for your business, all through a single merchant account. Your customer can browse your mobile site and easily pay directly from their mobile phone.
mPOS
For those brick and mortar, on the go, pop-up businesses we have a solution! You don’t even need a mobile site or website.
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CHOOSING THE RIGHT SHOPPING CART IS ESSENTIAL
A reliable shopping cart makes the checkout process easier. A customer who experiences an effortless checkout is more likely to re-visit your website, increasing your repeat business and business revenue. APPLY NOW
Latpay are currently integrated into many of the most popular shopping carts – all you need to do is implement your chosen cart on your website to gain access to the Latpay payment gateway. We are constantly adding new integration options and can even add custom integrations for new shopping carts!
We strive to provide exceptional customer service because our customers are at the heart of our business.
Using a small bit of code, add our tokenisation feature and provide your customers with 1-click payments. LEARN MORE
Shopping Cart Integrations
Popular & Custom Integrations
Latpay currently supports almost all major e-Commerce solutions and shopping carts. We’re also constantly adding new integration options. If you require a custom integration, we can help with that too! Contact our integrations team today.
REALTIME OFFLINE TRANSACTIONS
Even in the online mobile world there will always be a need for off-line payment methods. Our secure virtual terminal is a simple way to accept payments by telephone, post and yes even fax. In fact, you don’t even need a website! APPLY NOW
Our virtual terminal allows you to process any off-line transaction with all the security and vigilant fraud checking of our payment gateway with real-time transaction authorisation and confirmation.
With the sophisticated levels of user access, you can access real-time reporting, transaction statistics and reports that is easy decipher and gives you full control of your revenue stream. PAYMENT HUB
Fully accredited PCI DSS, Level 1 Certified Payment Service Provider
PCI DSS (Data Security Standard) – a set of 12 requirements merchants must adhere to when processing card payments.
By using our payment gateway, you could mitigate many of the most difficult compliance issues through a system called tokenisation that can be easily and affordably integrated into your custom-built, hosted payment page. APPLY NOW
A secure environment. Our servers are all housed in ultra-secure locations. We adopt bank-level security and use the highest levels of SSL encryption technology to ensure that all data transmission is completely secure. All stored card data is then encrypted to the highest standards available to guarantee absolute security.
Secure, reliable and flexible. Our unique secure card storage service not only makes for easy compliance with PCI requirements, but it allows for much more flexibility than most. With our tokenisation service, you can store all cardholder data within our secure environment and use the safe tokens on your system. With our token service, you maintain complete control over your data. The token will give you access to your customer records, to search, view, edit or even export your data for accounting and management purposes.
Latpay has proven to be an incredibly secure and stable environment with an average 99.99% plus up-time over the last 17 years.
What is Tokenisation?
Tokenisation of the payment data means that all transactions passing through our gateway are covered under our Level 1 Certification, the highest standard of data security as measured by the Payment Card Industry. LEARN MORE
CONSTANT NETWORK MONITORING
If time is money, Latpay is a fantastic place for your business to be.
We employ a highly skilled team of experts.
Constant monitoring of our firewalls and networks, 24 hours a day.
Using the latest tools to ensure the complex server runs smoothly.
24-HOUR TECHNICAL SUPPORT
We know your business doesn’t run to somebody else’s schedule…
Which, is why we’re here whenever you need us.
Help and advice are just a phone call away.
24 hours a day, 365 days a year.
PCI Compliance
With industry-leading technology, exceptional Level 1 PCI compliance and fraud management proficiencies, Latpay are proud to provide complete and bespoke ecommerce solutions for companies of all shapes and sizes.
Latpay continues to be a leading Payment and Merchant Service Provider in Australia, UK and Canada.
